From Controls to Connectivity – Lightfair 2019

Lightfair’s latest show in Philadelphia marked its 30th anniversary, and it proved to be the most advanced show of technology in the conference’s history. Now that LED lighting has evolved to a high state of efficacy, focus has shifted to improving the quality of light produced by these new products, such as controlling glare and Read More >

From Controls to Connectivity – Lightfair 20192019-06-11T14:20:44-07:00

Top 3 Tips to Improve Utility Customer Satisfaction through Trade Ally Engagement

For utilities, customer experience, or CX, is not a new concept, but it is one that requires fresh ideas and practical innovation, both of which benefit from involving trade allies. As key links between customers and utility programs, trade allies are ideally positioned to influence these interactions. Utility leaders should tap the frequent contact trade Read More >

Top 3 Tips to Improve Utility Customer Satisfaction through Trade Ally Engagement2018-08-08T14:33:51-07:00

What we learned at LIGHTFAIR International 2018

LIGHTFAIR International’s (LFI) annual show took place in Chicago last week, and true to form, was the showplace for new innovations and technologies transforming the lighting world. Evergreen had a team on the ground to make connections, attend workshops, talk with manufacturers and immerse themselves in the largest annual architectural and commercial lighting trade show Read More >

What we learned at LIGHTFAIR International 20182018-05-16T14:04:23-07:00

A Native American Approach to Energy Independence

As a member of the Confederated Tribes of Grand Ronde helping Native American tribes around the region save energy, I have a unique understanding of how energy independence ties into tribal sovereignty and self-determination. By reducing and stabilizing energy costs, tribal governance and business operations are able to redirect capital and diversify investment holdings. I’m Read More >

A Native American Approach to Energy Independence2018-03-14T10:04:02-07:00

Get involved! You’ll thank me later

Every industry has a professional association that works to promote and enhance the business of its members. We all need a place to improve our knowledge about the latest happenings that affect our work, and a chance to network with colleagues. The Association of Energy Services Professionals, or AESP, is a great example of such Read More >

Get involved! You’ll thank me later2017-03-30T20:52:36-07:00

Five things to consider when planning a midstream program

Midstream programs are a great and cost-effective method for utilities and energy efficiency organizations to reach new market segments, and provide streamlined programs for your customers and trade allies. Below are some considerations for lighting specific midstream programs. Understand how a midstream offer would fit within your overall program needs. What are the gaps in your Read More >

Five things to consider when planning a midstream program2017-03-30T23:38:59-07:00

How well do you really understand your customers?

All businesses strive to satisfy their customers. But how does a business generate great satisfaction when customers expect to receive quality service or product, and notice only when it is not provided? Let’s take two industries recently discussed in J.D. Power reports: Airlines and Utilities. Dare to guess which one has a consistently higher customer Read More >

How well do you really understand your customers?2017-03-30T20:52:36-07:00

Small utilities think big

It’s no secret that small utilities are stretched pretty thin. It isn’t uncommon for utilities in smaller or rural communities to have a lean workforce with many staffers doing double duty across departments. If you work for a small utility, you know what I’m talking about. Energy managers in these utilities know there are solid Read More >

Small utilities think big2017-03-30T20:52:36-07:00
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